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Remote Signing

Remote authorization enables the user of mobile, tablet or online banking solutions to authorize individual payments or batches prepared by a different user.

Remote authorization is available for companies that operate the Multi-user and the Multi-singing user workflows. Remote authorization is not applicable for single user workflow, where payments are sent directly to the bank (i.e. no division of responsibilities exists).


Remote signing

Multi-Level Approval Workflow

Payment workflows for single and multiple users are supported.

Single user workflow

payment order is sent directly to bank. Saving draft payment orders and multi-level preparation and authorisation are not enabled.

Multi-user workflow

payment order can be prepared by one user and authorised by another. Those users, who hold both, the preparation and authorisation rights, can still send the payment order directly to bank. Multi-level authorisation is not enabled.

Multi-signing user workflow

payment can be required to be authorised by multiple users before it is sent to bank. Under this workflow, payment orders can only be sent in batch. Authorisation takes place on the batch level.


In Multi-user and Multi-signing user workflows, payments that will need to be approved by a 3rd party, can only be prepared in the Online Banking solution. Payment authorisation feature is available on all digital platforms.


Multi-user and Multi-signing

Batch Transaction Processing

Batch transaction processing enables processing multiple payments through a single file upload.

We support different types of batch payments including batch payments single debit (SD) batch and SEPA mass payment (MP) batches.

Single debit (SD) batch

is a set of individual payment orders that are simultaneously sent to the bank, enabling the user to use multi-level signing. An SD batch is characterized by a single debit (the value of all the transactions in the batch) made on the debited account on the execution date, while creditor’s accounts are credited individually.

SEPA mass payment (MP) batches

are used for confidential payments (e.g. salary) that can be prepared and confirmed only by authorised person. SEPA MP batches can be closed or open. Individual payments are visible only in the open SEPA MP batch. SEPA MP batches containing under 500 payments can be entered manually, larger batches need to be imported, opened from a batch template or duplicated from sent payments.


Halcom currently supports a wide range of different import formats such as: ISO 20022 XML (SEPA CT, DD and MP), SWIFT messages (MT1XX, MT 9XX), different XML, Halcom proprietary TXT/ASCII formats and other local and regional standards. Sent payments and their statuses can be exported from the Online Bank in form of PDF, CSV, ISO SEPA XML, SWIFT and Halcom proprietary txt format. We are flexible to support new bank’s preferred local formats as well.


Upgrading digital banking channels with an e-invoicing and e-billing system saves time and money for businesses and generates new revenue for banks.

On the issuing side, businesses save money on account of more efficient distribution of e-invoices or e-bills and automatic reconciliation of payments received against issued e-invoices or e-bills. Corporate customers as recipients can directly import received structured e-invoices into their back-end information systems. Retail customers receive e-bills with requests for payment into their Internet bank or their mobile, where they can be paid anytime, anywhere and with just one click.

Benefits for Invoice Issuers (B2C, B2B)

  • Improved efficiency (fewer mistakes, automatic reconciliation, more invoices paid on time, shorter invoice processing times)
  • Reduced customer complaints (call volumes from e-invoice adopters lower than from paper invoice users)
  • Increased control & cash management (ability to optimize cash flow)
  • Delivery report
  • Reduced costs of invoice delivery (eliminate paper, printing, packaging, postal services, delay, 
no lost mail, no paper archiving - once the legal framework is set)

Benefits for Invoice Recipient (B2B)

  • Reduced costs (no manual sorting, no scanning, no data entry, fewer mistakes, shorter invoice processing times)
  • Eliminated billing errors (billing errors (estimated at 1- 5% of spend), eliminate duplicate invoices)
  • Improved internal processes efficiency (invoice approval and payment, automation of administrative processes, easy accessibility of archived e-documents, improved cash flow)

Benefits for Consumers (B2C)

  • From invoice to payment with a single click (fast and easy, no manual data entry, no errors)
  • E-bills can be paid anywhere & anytime (home, office, on the street, abroad; even after banks‘ working hours; with mobile payments and portal even for non e-bank users)
  • Better overview of e-bills (archived electronic documents are easy to find, sort and group)


Business entities have the possibility to takeover a significant part of user administration in digital channels. When enabled, a selected user within the company can manage user permissions directly from the internet banking channel. If required by company policy, supplementary bank authorisation can be required to finalise certain actions, supporting the a 4-eye principle authorisation process.



Trade Finance

Halcom’s Online Banking solution enables the following trade finance operations:

  • Application for Letter of Credit (LC) and Letter of Guarantie (LG)
  • Definition of payment advice
  • Amendment of outstanding LCs/LGs
  • Cancellation of LCs/LGs that were not yet processed by the bank
  • Review of LCs/LGs with processing status information on new document and their amendments

The basic LC/LG application workflow resembles to payment order preparation workflow, with the option to re-use already sent documents though the ‘duplicate’ function. A review of past issued instruments is also available.


Trade Finance

Secure Authentication

Digital certificate (PKI) is one of the most reliable and secure protection tools available on the market and can be used for authentication of users, data encryption and digital signing. When encrypting a communication channel, the digital certificate is used for exchange of symmetric key, which is then used for encrypting communication of users with the server.

Our solutions use the PKI certificates for digital signing of payment orders, thus enabling verification of data integrity during processing and disclosure of unauthorised changes. Prior to sending a payment order, the application calculates the data hash and requires the user to sign a payment order. The user enters his smart card PIN and signs a hash on smart card with his private key. The user’s payment order signature and hash are added to the payment order and sent to the server, which calculates the hash of received data in the same way and verifies whether data is identical to the one signed by the user using the user's public key.

Halcom has been operating it’s own certificate agency - Halcom CA since 1999, issuing over 200000 certificates since its inception. For our local and international clients, Halcom is able to provide its PKI infrastructure for in-house digital certificate management or PKIs to bank users for an outsourced operation.

Secure Authentication

Cash Management

Cash Management expedites the cash management process and maximizes the use of idle cash through cash sweeping. The feature can be used on both national and international levels within a single bank or multiple banks.

Cash sweeping allows a company to automatically transfer excess funds to and from individual accounts according to a set of defined rules.

A variety of automated sweep options is supported:

  • Deficit Balance Order - initiates a transfer to the account when its balance falls below a minimum amount; the funding account in turn can be protected with a minimal acceptable limit below which the transfer won’t be allowed
  • Surplus Balance Order - initiates a transfer from the account when its balance rises above a maximum amount; a minimum transferable amount is defined in order to avoid excessive movement of small funds between accounts

Real-time Balance Order - initiates a transfer to the account when a transaction is rejected because of insufficient funds in either a defined amount or an amount equal to the rejected transaction value

Secure Authentication

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